Vendor dossier // aws.amazon.com
Also known as AWS
410 Terry Avenue North Duvall, Washington 98019 United States · Est. 2006 · 10001+ employees
Key people
Last updated: Jul 30, 2026, 04:17 AM · Partial / limited public data
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AWS experienced a major outage in October 2025 causing widespread disruption and estimated $581 million in costs, alongside a significant billing bug in July… Limited public data — verify before relying.
Risk Tier
Risk Score
Confidence
partial
Material Incidents
Amazon Web Services (AWS) is a leading cloud computing provider and a business unit of Amazon.com, founded in 2006. Headquartered in Duvall, Washington, AWS employs over 10,000 people and operates the world's largest global cloud infrastructure. The company provides a broad suite of IT services and cloud solutions to enterprises, emphasizing innovation, scalability, and cost efficiency for diverse industries ranging from retail to the public sector.
AWS delivers a comprehensive cloud computing platform featuring over 200 services, including compute, storage, databases, and AI/ML capabilities like Amazon Bedrock. The infrastructure supports hybrid and multi-cloud architectures, enabling organizations to modernize applications and achieve infrastructure cost savings of up to 30%. AWS emphasizes global availability, performance, and a shared responsibility model to help customers build and run applications securely at scale.
AWS maintains a robust public security posture, holding certifications including SOC 2 Type II, ISO 27001, ISO 27017, ISO 27018, and PCI-DSS. Through the AWS Trust Center, the company outlines a shared responsibility model where AWS secures the underlying infrastructure while customers manage their data and access controls. AWS provides security bulletins, vulnerability reporting mechanisms, and compliance resources to assist customers in meeting regulatory requirements across highly regulated industries.
[other] AWS Billing Data Bug
A bug in July 2026 inaccurately billed some AWS customers billions of dollars, which Amazon stated was being fixed.
Jul 17, 2026, 12:00 AM · Source
[outage] AWS US-EAST-1 Outage
DNS issue caused widespread disruption on October 20, 2025, affecting millions of users and major services like Coinbase and Zoom, with estimated costs reaching $581 million.
Oct 20, 2025, 12:00 AM · Source
Vendors offering a similar product or service - for side-by-side comparison, not a ranking.
Microsoft Azure
Major competitor with 21% market share in Q1 2026.
Google Cloud Platform
Competitor with 14% market share and Vertex AI capabilities.
IBM Cloud
Competitor focusing on hybrid cloud and AI integration.
Oracle Cloud
Competitor in cloud services and enterprise solutions.
In October 2025, a DNS issue in the US-EAST-1 region triggered a massive AWS outage, disrupting services for over 6.5 million users and major platforms like Coinbase and Zoom, with estimated costs reaching $581 million. AWS restored services and promised a post-event summary. Additionally, in July 2026, a billing bug resulted in inaccurate estimated billing data for some customers, potentially billing them billions of dollars, which Amazon confirmed was being fixed.
Content in this section is vendor-supplied and does not alter Vendorisk.ai's risk tier or evaluation.
No input sources recorded · Generated Jul 30, 2026, 04:17 AM
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AI-generated assessment based on publicly available sources. Verify critical findings before contractual reliance. Analysis is advisory, not a compliance attestation, and is subject to data availability.
Years in Business
20 yrs
AWS experienced a major outage in October 2025 causing widespread disruption and estimated $581 million in costs, alongside a significant billing bug in July 2026 that inaccurately billed customers billions. While AWS maintains a strong public security posture with SOC 2 and ISO certifications, the material operational incidents within the last 12 months warrant an Elevated Risk tier due to the substantial service disruption and financial impact on customers.